Dear Valued Client,

We have some important news regarding Clear Skincare The Pines Elanora.

It's with a mix of gratitude and sadness that we announce the permanent closure of Clear Skincare The Pines Elanora on Thursday 28th of March 2024.

We sincerely thank you for your loyalty and trust in choosing us as your destination for skin, laser, and cosmetic injecting treatments. It's been our pleasure to serve you.

Important Update

Clear Skincare The Pines Elanora Closing

Australian Skin Clinics, The Pines Shopping Centre, Shop 214 Cnr Guineas Creek Road &, K P McGrath Dr, Elanora QLD 4221

The good news is that your skincare journey doesn't end here.


Our sister clinic Australian Skin Clinics, also located in The Pines Shopping Centre Elanora, just a quick 1-minute walk away, opposite Westpac, will continue to provide the exceptional service you've come to expect from Clear Skincare.

Here's what you need to know

When is Clear Skincare The Pines Elanora closing?


Our clinic will close at 7pm on Thursday 28th of March 2024.

Upcoming appointments



We are open until close of business on Thursday 28th March 2024, so if you have any appointments scheduled before this date, we look forward to seeing you at the
clinic. If you need to make any changes to your appointment for a booking before Thursday 28th March 2024, please contact our clinic directly.

If you have an appointment after this date, we will automatically transfer your appointment to our sister clinic at Australian Skin Clinics Elanora.

If the team at Australian Skin Clinics Elanora are unable to accommodate your current booking time, they will contact you to reschedule to a time that works for you.

What happens to my pre-paid treatments after the clinic closes?



All current valid pre-paid treatments will be automatically transferred to Australian Skin Clinics Elanora. You will be able to use your pre-paid treatments with the
friendly clinic team there.

If you would prefer to transfer your remaining treatments to another Clear Skincare clinic, please contact us at customerservice@clearskincareclinics.com.au with your name, email address and contact phone number and one of our Customer Service team will be able to assist.

If you have pre-paid Hydrafacial, Fractional Skin/ RF Skin Tightening, Teeth Whitening or Signature Acne treatments on your account, you will be able to redeem these at another Clear Skincare clinic. Unfortunately, these treatments are not offered at Australian Skin Clinics Elanora so will not be transferred.

Gift Cards



If you have a Clear Skincare Gift Card, you will still be able to use this in-clinic at any Clear Skincare clinic location. If you would like to transfer your Gift Card to Australian Skin Clinics, please contact us and we'll assist you promptly.

Questions?

If you have
any further inquiries or concerns, our friendly customer care team is here to
help. Feel free to reach out at 1300 442 632 during our operating hours, Monday to Friday, 9am – 5pm AEST.

Alternatively, If you’d prefer to email you can reply to us on this email,  customerservice@clearskincareclinics.com.au.

 

We apologise for any inconvenience this closure may cause and appreciate your understanding during this transition.

We're excited to continue your skincare journey at Australian Skin
Clinics Elanora, our sister clinic, or any other Clear Skincare location nationwide.